Return Policy

All products ordered from can be returned for refund within 30 days of purchase.

If you have any issues with your order, please contact our customer support first as we usually resolve them without you having to return the order. Please email us at and include your name and order number.

If you choose to return your order, all products must be returned in brand new, unused, and undamaged condition inside original gift box to be eligible for a refund. You are required to pay for the return shipping. To initiate a return please email us at and include your name, order number and the reason for return.

The refund will be provided to your original payment method within 30 days of return received. This time period includes the transit time for us to receive your return, process it and your bank time to process our refund for request.

If you would like to exchange an item for a different one, please return the original item as described above and place another order for the item you wish to purchase. You will be refunded your original purchase price once we receive the item. You do not have to wait for us to receive the original item before placing the new order.

If you purchased your Glassique Cadeau glassware product through a retailer or marketplace, please follow their return policy for refunds.